Jerre's Service

[Pickering Snow]

I know this should really be in another forum but i know it will get read here


Its been almost 500hrs on my blizzard and almost a year ago when i met so many of you in erie at the time i was so questioning wether the blizzard was gonna be a good choice so many big contractors up here thought i was nuts for buying one because we have no service even close after all the help and tech classes and spare parts Jerre gave me classes to everyone that attended erie get together i left feeling pretty good about my purchase well after getting home in april i never used the thing til this year we got a major strom on thanksgving day how jerre knew this is beyond me but anyway driving along plowing ohone rings he focker[ internal thing] says the voice how do you like it i said like what the blizzard oh i said it was jerre well i knew a hour into that storm i had found me a knew love with the 810.
Jerre has called gave me help on my other stuff always checking on me i cant begin to say thanks enough Jerr for what you have done for our company i have bought close to 13 plows since being in buss from a dealer 40 mins away never once have they ever offered help advise or even give anything but hassles on westerns i have bought . So know after 500hrs of plow time on this blizzard i cant belive for a guy thats 6hrs from me that in my opinion i feel like hes living in my house i dont worry about breaking i honestly know jerre would have me back up and running quicker than my old dealer 40 mins from here.

Most on here i know have installed there own and some would say why didnt i do my own with my back ground well theres a thing called buss loyalty and respect for another mans trade i know jerre woukld help anyone who asks but i know i sure would feel inch high to ask him for help on something he didnt even install or make any revenue from but thats me .

Anyway thanks Jerre not for just your constant checking on me but for your friendship and great service thanks for plowing with me for hours at a time talking on cells for sometimes two to three hours while iam plowing thanks for the calls at midnight cheering me up when all i have for company is the sound of the deisel and the thoughts of my ticking timebomb for a tranny to listen to .

And thanks for holding a special 810 proto for me for all this time because i cant stay awake long enough to get there to get it lol kinda i will be there for it you have my word and hopefully we all will get toether again this april.

My whole point here is give Jerre some buss if your thinking about a blizzard the install money you save doesnt go very far when you relize you need help and theres nobody but you to count on cause you tryed to save a few bucks my install money should of been double for all the great followup service and constant checking this guy does on his customers you truly are one of a kind Jerr Thanks your friend always
Fred

[RED BALL]

It's good to know that customer service is not totaly a thing of the past.

[John DiMartino]

Fred, great post,and it really hits home. My experience with Jerre,and the 810 have been just like yours. Jerre always goes out of his way to call me,or get me what i need.I am approaching 300hrs on the 810,and the only thing ive done to it besides use it,is replace a few headlight bulbs. I have some extra parts here,but havent needed them. Ive went over the plow with a wrench,but nothing was loose,Jerre,and Mike did a perfect job. Like Fred, I could have easily installed my own plow,bought it cash and carry. After I met Jerre Heyer in Poughkeepsie at the 03 BBQ in october,I really knew how confident ,and knowledgable he was with the Blizzard plows,in addition to being a heck of a nice guy.Then I seen how he took care of Pelican with his 810,and I knew that I had to go to Jerre to get my 810,even if the ride approached 7 hrs. Since he installed the sidewing,and 810 I bought from him,I have kept in contact with Jerre,and I have more confidence in him over 6 hrs away than my local fisher dealer 20 min away.I bought 5 fishers from my local dealer,they never called once,not once to see how they worked or if i was happy with them. There is a certain peice of mind that comes with buying your plow from Jerre,I think it has something to do with him being the most knowledgable Blizzard dealer out there,and how he never lets you feel like your on your own.Im finally doing the first wrenching my 810 has needed,it's time for a new edge,Urethane wings,steel center)thanks Jerre for getting me exactly what i wanted in a few day,and at a great price. I will only but trucks that can handle the Blizzard power plows,and only Jerre Heyer will install the plows,he is that good.Anyone on the fence about either the blizzard product or going to Jerre,I would advise to go for it,Ive never been happeir with the product or service I received from Jerre. Thanks again Jerre,for everything.

[Pelican]

I've got to chime in here too!

I learned of Jerre after I had already purchased my first 810, but I didn't have a local resource at the time for parts or service. He contacted me through another site and our friendship began.

I had a few problems arise with that first plow and called on Jerre to figure out what needed to be done and Jerre treated me as if I had bought 10 plows from him when I hadn't bought one.

When it became apparent that my 810 was going to need professional help, I loaded it on my truck and made the 7 hour trip to Erie and met Jerre at the Erie County Fair of all places! He took me in as if I were an old friend and made me feel as comfortable as family. I left the plow with him and I knew it was in good hands.

Our arrangement was that Jerre would bring the repaired plow to Parker's BBQ in Poughkeepsie, but when he showed up he had a brand new updated 810 with him!!!! He was able to arrange a trade for the same amount that repairs would have cost, I went home with a new plow!!

Jerre has since become a close friend, as I believe he has to many on the Board here. I keep hounding him to open a sattelite shop here in the Hudson Valley, but his roots are too deep in Erie. I need an excuse to travel now and then anyway, and believe me, it's worth the trip!!!!

Thanks Jerre for all you do!!

[76chevyman]

I have to agree with everything Jonh, Steve and fred have said. Even though i didn't buy a 810 from Jerre (at lease not yet) I bought a 720 for my S10 Blazer. After Fred's install i knew i would be going to Jerre for a plow, There is no one in my area that provides that kind of service and customer care and if i have to travel 7+ hours to get it thats fine by me. After my install i asked what i should take for spare parts he looked at me and said none :eek:. And i said fine i fully trust Jerre and the products he sells.
Jerre is a great person and knows his stuff when it comes to plows. I will buy everyone of my future plows from him even with the 7+ hour drive it's well worth it for having peace of mind when out plowing, And i know if i ever nedded anything i would have it at my door next day. Jerre I wanted to Thank You for a great plow and a great Friendship you truley are a great person.


Rich:burnout

[Waterchikn]

I want to give a thanks as well, I didn't buy a plow from him, but just some parts, and he was top notch, world class, above and beyond. When I get an 810, Jerre is the man, there is no doubt in my mind. I would say that maybe this guy has the best customer service in the states, but I would be lying, it probably more like the whole world. Cheers my man!

[Tileman]

I have a little different story to tell about Jerre. A friend of the boys Big Joe was looking for a plow for his Dodge. So we called Jerre to see what he had in a used one, had a few things Joe liked. Well Joe decides to go the 5hr trip up to Jerre’s and pick it up. The evening he is ready to leave we call Jerre to see if the plow is still there, no Mike sold it that afternoon. So I talk to Jerre he says he has a few others on the lot and some new Blizzards. Joes say ok and takes off to Erie. Well to make a long story short Joe comes home with a new 810 in the back of the truck. Jerre was behind on installs and it was going to be a least a week before he could work it in.

Joe comes home with the plow and the boys are going to install it for him. I’m chatting with Jerre and some of the guys the night the install starts. Jerre sends me the installation instruction over the Internet to help make the job go much faster. Well Jerre is installing a plow at the same time and chatting with me checking on the boys. The whole time he is making sure they do this and not do that.

We started out ahead of Jerre on the install by about 45 min and Jerre beat us by about and hour. But the whole time he knows what we should be doing and tells me what to tell the boys.

I meet Jerre at the get together this past April at his place and like the rest have said Its like we have know each other for every. And like Fred said anyone who was there got to see how the plows are prepped before they go on the trucks. Mike and Jerre already had the plow together so all we had to do was the install on the truck that was nice.

He has gone way above being just a dealer. Jerre is a true friend.

Jerre even said when I get one for my truck he would paint it yellow for me. :)

Rich

[Mark Oomkes]

You guys are making me feel bad about not buying ours from Jerre. It was all part of the deal when we got the install done, though.

[76chevyman]

Mark Oomkes You guys are making me feel bad about not buying ours from Jerre. It was all part of the deal when we got the install done, though.


There is no better deal then a Erie Speical:D

Rich:burnout

[REED384]

i did not buy my blizzard 810 from the king but i have have used his wisdom more than once and he has always helped me . my plow is now 5yrs old and is not realy showing much wear except cutter edge but when i do upgrade rest ashured i will travel to erie to get it done buy the master and for anyone sitting on the fence you will not find a nicer or more knoledgable guy in the country . somtimes i think he knows more than company itself. true i probley may have been a pest at times but he has always made feel like i wasnt for this i thank you and promise as soon as i can i will call and make a appointment get a new 810

[Gregg Blair]

Who's getting the April install at Jerre's this year? Or could we all just plan on visiting Jerre on a day that he gets to relax?

[Chuck Smith]

I don't think Jerre knows how to relax!

Actually, I think relaxing to him is doing an install by himself, in the wee hours with no one around!

Looks like the BBQ is on for April 16, 2005.

Arlington's on the 15th for "I Did It My Way", and Jerre's the day after.

I will start gathering the "give aways". I think everyone left last year with a freebie or two!

~Chuck

[CT18fireman]

I am hoping to get up there for April. I haven't had Jerre do any work for me yet, but I have talked to him on the phone a couple times when needing advice or looking for a hard to find part or measurement. He knows his stuff.

I wanted to get a new truck this year but it looks like it won't be before June so i may have to make a trip in the fall.

[Gregg Blair]

Chuck,
We are sponsoring the Arlington seminar, and the date I have if April 22nd. Did something change?

[Chuck Smith]

Originally posted by richard arlington

now onto other things sima has asked me to precent their regional i did it my way in erie, pa. april 15th 2005 hope to see you all there. i am also speaking on pricing and how to make your competition invisible at the symposium in louisville in june.

In this thread.

http://www.snowplowing-contractors.com/forums/showthread.php?s=&threadid=6718&perpage=50&pagenumber=2

Rich is the one doing the talking. I hope he has the date right!

~Chuck

[Gregg Blair]

I hope so too, but I just spoke with SIMA and the verfied 4/22. Hopefully Rich will see this and respond.

[Chuck Smith]

Gregg, right on the SIMA site it says the 15th!

http://www.sima.org/events.php

~Chuck

[Jerre Heyer]

Gregg, There was a schedule conflict with the 22nd. The date was changed to the 15th.

P.S. Fred and everyone else....>Thanks for the kind works..Jerre

[Gregg Blair]

First, sorry your thread got somewhat hijacked Fred, but I think last years get together at Jerre's was a great experience for all who attended and it's important to be sure we all know the schedule. Jerre's opening of his shop and sharing of his expertise last April is another tribute to Jerre.

Second, having Jerre on the Polar Edge team has offered us a great experience. He's taught me more than I ever wanted to know regarding the performance of urethane in the plowing application and has encouraged many of you to try our product. For the majority of those who have used the Polar Edge based on Jerre's word you have had a good experience. That, I believe comes back to the person Jerre is. He backs our product, as well as Blizzard and others, because he uses it himself. He puts the products through the ringer and knows how they will perfom at conditions beyond their expected use.

Next, you're right Chuck. I just received an e-mail from SIMA saying the schedule has changed and the Arlington seminar date is the 15th. As I said, we will be sponsoring this seminar and Jess and I will be on hand to discuss any questions anyone may have regarding urethane. We are also still planning on attending the get together at Jerre's!

[Pickering Snow]

Greg

Know problem iam glad to hear we are in fact having a get together i would highly recommend this to all memebers we had a great time last year and learned a bunch from jerre met alot of great people from this site i need to go to jerres before april but would really enjoy the weekend of the 15th knows a great time for guys to start planning , Greg and jesse were great last year with there polar display of goods and i think everyone really enjoy putting faces with names i know i still cherish last april and am looking forward to this april has well.

BTW Jerre likes JD

[Robh]

I have a question about the get together that you guys are having. Is this closed to the current owners of Blizzards, or is everybody invited?? Erie is only an hour from me and from the way you talk about Jerre hes a guy that I think I should get to know......Rob

[John DiMartino]

Robh,this is for everyone here,and freinds, you dont need a blizzard to come! You might leave with one though after seeing Jerre's fabrication skills,and his vast knowledge of the blizzards ,his customer service,and how well they are built:grinz

[Robh]

That's good to hear John, my anniversary is on the 16th so I don't know if I will actually be able to make it. But my buddy just bought his second brand new f250 and he's looking for ideas on a plow for it. Now I don't know much about the blizzards but they look like an awesome plow. And I have to say my buddy is leaning towards the snoway. He does mostly does drives and he thinks he wants the down pressure, but the jury is out on that at this time. Well lets hope its in the stars for me to come and meet you guys...Rob

[atgreene]

Sounds like it might be worth the 10 hour ride to see the king. The only problem is we're still likely to be plowing here. I'll have to see what the weather is like when the time comes.

[wyldman]

EVERYONE is welcome.Make the trip,it will be worth your while,we will make it so !

Atgreene - Mick drove all the way out from that way as well as a few other.Maybe get a bunch of guys together and make the trip together.

[Mark Oomkes]

With both events the same weekend, that would definitely make it worth the drive. Time to start planning.

[Prosno]

I'll supply the comedy:grinz

[snowplowjay]

Originally posted by Prosno
I'll supply the comedy:grinz

Ill be the backup in case round one fails ;)


Jay

[John DiMartino]

between Bill and George,can round one fail?;)

[wyldman]

Originally posted by Prosno
I'll supply the comedy:grinz

Oh no,not again Bill. ;)

I think I almost died laughing last year.Coming to be entertained by Bill alone is worth the trip.Hopefully Father Fred will show up and keep him in line again. 1eye2

[snowplowjay]

Originally posted by wyldman
Hopefully Father Fred will show up and keep him in line again. 1eye2


Yea Fred and Bill seem to see eachother EYE to EYE :D


Jay

[Tileman]

If the boys are good I will bring them back and they can fill in for Bill, Jay and Fred for the second act.


Looking forward to seeing all of you again.

[76chevyman]

Its well worth the trip to anyone that hasn't gone. I will be there.

Rich:burnout

[CT18fireman]

76 you have a PM

[Pickering Snow]

This will be good had rib issues last year this year even worse Bill is more than enough for anyone plus this year iam gonna tame that potty mouth of his :D

[Pickering Snow]

on a note anyone bring a camera bring a wide angle Bill is very hard to take a pic of in the pic above iam about eight steps to the right ya cant tell if he is even looking at ya when the pics are taken.

Also everyone keep in mind vinne from occ should be there has well :D

[wyldman]

Sure Fred,post the pic of the back of my head ! ;)

I had actually turned around to get away from Bill,as my ribs hurt too much,and I had tears in my eyes. :D

Maybe we can set up a stage for Bill outside,and he can do his act to keep people amused.

[AltaLawn]

Jerre helped me with a little wiring prob. on my 860 through this forum.

:cool:

[Pickering Snow]

Chris

I had to use that pic of your back because i didnt want all the guys that havent met you to see the hat you were wearing everyone here thinks your a dodge cummins guru that dont really know your a powerstroke freak!!!:D

So guys heres the hat Chris was wearing in that photo sorry little buddy:D

[Alan]

Originally posted by snowplowjay
Yea Fred and Bill seem to see eachother EYE to EYE :D


Which one? We know it can't be both.

Seems like I remember somebody with a hint of an accent yelling , "Bill, look at me Bill!! I'm sorry,, you ARE looking at me!"

[Crazygator]

Alright guys,

Where is this not to miss event?
When? Is the date final?

I would love to come up. SO I will have to try to sneak away for a few days. Could bring others from down here, if you can stand to be around us southern boys?.......:D

Hope to meet and see you there!

[bud16415]

Crazygator

Hey do a search on mapquest for Erie Pa and that will get you within 10 miles of the “Happening” Elvis is “The King” down there but up here it’s “Jerre” lol.

Really it would be awesome to meet some more of the guys. And we might have a chance to talk more about ice scraping.

Bud

[Chuck Smith]

http://www.snowplowing-contractors.com/forums/showthread.php?s=&threadid=7133

It's official!

April 16, 2005 is the day. See the above thread for more info.

~Chuck

[Lawngodfather]

Wally going to go????

He is due for an Erie special...Bring your checkbook Wally.

Man I do my best to go.

It's 10 hours plus each way for me durring peek season.

[Pickering Snow]

Mike

Hey bud ya gotta come want to compare notes on are tpying venture your about 3.5 hrs more than me if ya leave earlyer we can all get us a midwest covoy started iave done the trip enough really its a smooth ride no big deal i can do it in my sleep lol not really my wife would kill me if she read that .


try to make peek season we have been setting up here in the snow belt idle for two weeks cant image april 16th being about peeked out