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View Full Version : Enough Is Enough


Pickering Snow
01-09-2005, 09:54 AM
I know this is in the wrong forum, but need to get as much attention as I can. In regards to the transmissions on the '04's and '05's enough is enough. We as a group need to pool together and present our case to Ford Motor Co.

I talked to my service manager this week, and he said he had first kit for trans., but also said upon disassembly if further damage was found 2nd kit would have to be ordered. This is the kit that is not available. So why in the hell would I let them take the truck apart with those odds.

I've thought this over, and I don't want a Ford tech being paid half of what the job is worth pulling a tranny on a truck with 2400 miles. I told this to the service manager and he told me I would have to call Ford Motor Co. I want a brand new transmission. It is a brand new truck. If I wanted a patch job I would have banked 40k and spent 5k on a used truck and fixed it up. We as a group need to work together so that we can be heard.

If moderators want to merge thread I understand, but I need to get the truck owners affected so we can get this thing going.

Sincerely,
Fred

Pickering Snow
01-09-2005, 10:04 AM
Iam sorry iam so pissed off i forgot to add this talked to a buddy of mine that works at the ford dealer 20 miles from me for all the guys with busted trans cases heres the deal ford is making the dealers pull the trannys tear them down and do a cost avlauation they are looking at damage that approches 3800 dollars please if i have a tranny that blew apart that hard there nothing in that tranny i want put back in the new case once again time is money and all this pissing around doing cost comparisons while we have a snow buss and are under contract is complete and utter bull****

Honest Mike
01-09-2005, 10:10 AM
Fred, I agree with you. I also want to say that your first post above was extremely well written and used all the correct punctuation, with spaces and all, and you even started new paragraphs now and then! That was the longest post I have ever seen you write perfectly! :) I couldnt believe my eyes that it was your post! :p But then the second post by you, same old Fred...LOL!! I take it you write better when you are pissed off?? :haha Mike :haha

apgarconstruction
01-09-2005, 10:19 AM
I agree 100%.
I don't own one of the trucks that is in question, but I am willing to help anyone here out if there is going to be a group put together to get problems like this fixed. Ford needs to realize they are going to lose their diehard fans because of this. The fact that they know they screwed up, and they are still worried about how much it's going to cost, is just ridiculous. It's almost like 25% of the cost of a new truck, is for them to fix it under warrenty, because they know it's going to break. and most people have already paid for all the warrenty work without even knowing it.

CAMERON SERVICES
01-09-2005, 11:03 AM
I totally agree Fred.

Good luck to all you Ford owner affected by this ridiculous problem.

BWhite
01-09-2005, 11:15 AM
What bugs me is that any of the big three can replace these trucks with new transmissions all day long and it wouldnt affect their bottom line at all . . Maybe you guys should make sure it has at least 3800 in damage instead of shutting it down ASAP

cowboysfan
01-09-2005, 11:26 AM
Thats why gm went with the allison trany,they are built tough and if something does go wrong they pull the trany and put another in and send the bad one back to allison.
I heard dodge was going to go to allison also,maybe ford should stop tring to build there on stuff and leave it to the people that know what there doing.

snowjoker
01-09-2005, 12:29 PM
Allison transmissions are made by GM :D

Pickering Snow
01-09-2005, 01:05 PM
Bill White

You said it iam running mine til it blows iam not gonna settle for a patch repair iam bullheaded and will do what i got to do to get my way to include making sure it has 3800 damage plus some.

chtucker
01-09-2005, 02:33 PM
Thats what I said about my Excursion the last time it was towed.... run it till it catches on FIRE..... Did not catch on fire, waited 4 hours for AAA, paid $75 to have my trailer towed with the truck and they still fixed the POS:headwall

Gotta try harder next time. It was the last straw for the wife though, she said "lets go get another truck"

Howar

mdb landscaping
01-09-2005, 05:18 PM
put a power programmer in......put it on 200hp gain, and then go out and have some fun smoking the tires. youll ensure you did $3800 dollars damage and youll have fun doing it.:D

business
01-09-2005, 05:28 PM
Got the same problem here dude! Have 2 trucks and only got problems with those stupid transmission!

Pelican
01-09-2005, 07:58 PM
My problem was in my '01, not the current tranny. It wouldn't shift right, banging gears when it finally did. Despite my protests, they "repaired" the tranny instead of replacing it. When I got it back, the shift points were much higher than original and mushy.

Next time out plowing it started acting up again. The stall speed was very high, I had to floor the accelerator to get the truck moving. The O/D light started flashing, this went on for about an hour. I figured at this point I'd blow it up, they'd have to replace it.

After an hour, there was a big "BANG!" from the tranny, then it started working normally. As soon as I finished my route, I took it to the dealer to be fixed again. Downloading the computer showed only that the tranny had overheated, probably while the stall speed was raised. Ford techs blamed it on snowplowing. Plow prep package, 4° out with 3" of dry powdery snow. RIGHT!!!!

I called Detroit about it to complain that there's something wrong but they were no help! They stated since it was running fine now and the computer showed no problem that they could do nothing. I protested that it would likely fail just outside of warranty (like my previous FORD) and I'd be stuck with the bill AGAIN! Nothing they could do they said.

This among many other trips to the dealer for other issues has me reconsidering my next purchase. As Fred stated I bought a new truck so I wouldn't have constant repairs and then to be given the run around for legitimate concerns, I'll be damned if I spend my money there again!

Dwan
01-09-2005, 08:10 PM
I guess I should concerder myself lucky. I bought a new ford and it has lasted 9 days without a problem. no plowing yet though.

I bet if a lot of you guys check your state lemon law you could get ford to buy it back. our state gives them a certin amount of time to fix it, also if it has the same problem 3 times in 180 days they have to offer to buy it back. Your state may be different.

I am sure I could make a transmition fail 3 times in 180 days

Lawngodfather
01-09-2005, 09:11 PM
Is this the I am glad I bought a Dodge Ram CTD thread???

I was sitting infront of the dotted line when the Dodge salesmen called me and said he found me a Cummins.......

I almost spent $40k to have this problem.......


If yall need help on a protest I will join in as a future F550 buyer

Mark Oomkes
01-10-2005, 04:31 AM
Fred, where do I sign up? I was thinking along the same lines. They are not going to listen to a bunch of individuals, only a large group with a large voice.

Like I posted in the other thread, I have not spoke with the service manager yet about our '04. I have already heard the line about the cost analysis. If I hear that I will have my attorney give them a call. I'm not sure on the Lemon Law requirements, but I think it is 3X. I don't think they want to buy that truck back, it would be much cheaper to have them put a new tranny in it.

Pickering Snow
01-11-2005, 02:26 AM
Mark


What we need or if i could is get Chris Wlydman to do a sticky and poll of some sort at the top of this form and all of us that have affected trans problems reply to i have already printed the other thread but we need chris to give me a hand i have poor tying skills and my dial up kicks me off just about neverytime i get on here i know theres at least 12 of us on here with problems if ya read this
Chris could you set us up with something and i will present it to the ford Dm next wensday when i meet with him thanks

Pelican
01-11-2005, 03:44 AM
I took a look Fred, you can't add a poll to an existing thread. Drop me a PM with what you'd like your poll to say and I'll get it up for you and stick it at the top of this forum.

PSDF350
01-11-2005, 07:53 AM
Fred something else you might want to try, is starting a poll over at for truck enthusiast. # you know. good luck!

sbrennan007
01-12-2005, 03:31 PM
I thought for those of us with trans' that were acutally cracked, that Ford was replacing them?

They called me today and said that they had ordered a new trans from the manufactuer... :huh

I can't see that they would take the parts out of an old one and put them in a new case?

Then again, if they get enough of them, they may need to for their own cost reasons. That doesn't make it right though. Ford needs to go back after the manufacture that built them.

Lawngodfather
01-12-2005, 06:07 PM
What they should do and what they will do are 2 different things

You will get just what needed to fix and no more, read your warrenty.

They will not replace with a new tranny no matter how much you complain. They have no obligation to replace the whole unit.

Also your truck is not a new truck once you signed on the dotted line, it is now a used truck.

Your tranny goes, you better drive it till it wont go anymore.

Pickering Snow
01-13-2005, 02:27 AM
Mike

In respect t what you said is exactly how it was worded to me yesterday drive until it blows a hole also to add insult to injury the service manager told me he understood howi feel and said a plow truck wrecker service truck etc is no diff than a soccer mom being without her van wsh i had a tape device on me when he made that comment big diff soccer mom can go to avis and rent a van pretty tough to rent a wrecker to cont your buss or a truck set up for plowing , so ya know thats ok perfectly ok my check book closed yesterday canceled a order for a f650 cab and chassis yesterday for which fallsway in akron ohio was gonna installed a rollback on iam done with new trucks thats it final no nego from this day forward i will purchase decent used vechs with 26yrs inth repair buss i will refurbish trucks using the best bullet proof parts i can find and o paint and body ot of our own shop no big deal and trust me no more endorsents fro this cowboy on new trucks and new techno the new word is KISS

Randy Clarke
01-13-2005, 03:20 AM
Fred, your lucky to be able to repair and build up. In 94 I had 3 trucks (all used) for my drivers but I always drove a new 1/2 with a plow for back-up and coverage. As drivers changed with time they got worse and damage went up...got rid of poor accounts and reduced size and went to a personal 3/4 ton new which was replaced every 2 years.
The problems here is always the dealer after a while, I have had chev,dodge and ford. There all great new but when the problems start your on you own after all it is a plow truck.......
If I buy a part at the auto parts store and it craps under warranty they give you a new one...the dealer well lets see if we can repair it. My 2001 F250 was in a trany shop for a service at 62km. I had it to the dealer 7 times for a reverse issue to no avail. The tranny shop pulled the pan and it was full of steel, they buttoned it back up and I called the dealer...truck won't even back off the hoist. Called the dealer (5-trucks bought there) service manager slips over and says" well we need to look at it"????? Pushed it outside and I dealt it dead. ahhhhhhh thats customer care

Randy Clarke
01-13-2005, 01:30 PM
We have a 2000Excursion PSD that's my wife's... been around since new. My transmission guy gave a good number on going over the Auto and upgrade some goodies, seals ,torque convertor,discs. Trans go tuger kit. Nothing wrong just 250,000 on it. Well surprise surprise...the tranny bolts where all loose and had started to round out the holes in the case......you could undo the bolts with your finger's.
I think I was lucky on this one...(I have a predator programer that I was going to install)
100 hp more and loose bolts...big bang $$$$$

Mark Oomkes
01-14-2005, 04:52 AM
Let's keep it going. I know Fred has given up on Ford, but I am not able to, without hiring a mechanic and starting another business, might be a good idea. :D

Fred, I'm very impressed with your reaction. I think I might have ended up in jail if someone said that to me.

I will bring this to my dealer so they can see it, as well.

gslam88
01-14-2005, 10:34 AM
Guys,

I just saw this post from somewhere else... might help someone....


Yet another fine example of a few Ford transmission designs...Go to www.groundtradesxchange.com under "trucks" But according to Smalltimer, this tranny is tested through and through....

What I am starting to think is that the 5 speed for sure and most likely the 4 speed are not heavy enough for 450\550's. I can go through the list of problems with the tranny's and the excuses we are getting from Ford, but I truly believe this is where the issue is. Our 2 350\7.3\4 speeds have not had any problems other than the one I referred to earlier in this thread. My guess is these tranny's are fine for exactly that.

Our '05 550 went a whole 440 miles, 10 hours plowing and the tranny was cracked. The 4WD shift lever wouldn't stay engaged in 4WD. The 'new and improved' part was worse than the original.

Our '04 550 went 15K miles before the case cracked. This was our fault (supposedly) because we are not coming to a complete stop when shifting forward\reverse and vice versa while plowing. There's a couple problems with this theory: #1 they are wrong because the operator has more experience than anyone else in our company and is not abusing this truck; #2 The service tech told me that there is a built in electronic delay to prevent this from happening when there is any movement sensed on the output shaft; #3 This is the fourth time that truck has been in for 'shudder' when shifting into reverse. I found out on another forum that the Ford hotline told a tech that the reason the snap ring that is causing all these problems was changed in late '04 and '05 was to eliminate 'shudder' when shifting. Sound familiar??

I've spoken with our sales rep and the service advisor and have a bunch of info printed off for the service manager. Supposedly they are going to speak with their zone rep to see what can be done. My thought at this time is someone is going to provide me with a very long extended warranty on these truck as soon as they get a decent transmission in these things.



Pete

Mark Oomkes
01-14-2005, 10:37 AM
Hey Pete, that was me. lolol I did copyright that post so now you're going to have to pay up for using it without permission.:grinz :grinz

gslam88
01-14-2005, 10:41 AM
Mark,

I guess that mean that we have a fight on our hands... SO then that means.. which Hooters do we meet at!!!...


Sorry did not know it was you... I took it from my email....


Pete

Mark Oomkes
01-14-2005, 10:47 AM
Originally posted by gslam88
Mark,

I guess that mean that we have a fight on our hands... SO then that means.. which Hooters do we meet at!!!...


Pete

All of them?

mdb landscaping
01-14-2005, 12:59 PM
i guess time will tell. we just picked up an 04 F550 and so far so good. Many other LCO's keep asking if we have trouble with it because they all are having terrible problems. one guy just bought 4 of them and everyone of them is having issues. another company has a few of them and are having serious issues as well. ford better step up cause they are gonna take a huge hit in the truck market pretty soon.

apgarconstruction
01-14-2005, 01:25 PM
it's not just the 04's and 05's. it's just crappy trannies for the past 10 years in all ford trucks. my friend has an 01 F550 Dump body. NO PLOW ON THE TRUCK AT ALL. has gone through 3 trannies. he pulls a trailer with a skid steer on it. no plowing.
Ford needs to get someone else to build them a better tranny, for the cost of these new trucks, it should be the BEST built tranny in the world. it's stupid to think that the same tranny in a f250, should also go in an f450 or 550. no common sense anymore i guess.

BrahmaBull
01-14-2005, 03:23 PM
Start screaming lemon law and you might get some heads turning!! Tell them you want it fixed with a new trans or you want your money back to go buy a GM....Call every number you can find for service.. Just be an all around PRICK an they will do something just to get you to shut up!!!:argue

Tileman
03-05-2005, 03:57 PM
Fred, Steve and all the rest of you guys whom own Fords’ with the dieing tranys. It seams Ford is only taking care of a few of the trucks and giving a so so fix. Have any of you thought of contacting the National Highway Traffic Safety Administration (NHTSA). I just read an article in the April 2005 Popular Mechanics about how just a few complaints could have NHTSA do a full investigation into the problem. And maybe Ford will have a recall and a good fix for it.

How about giving them a call and telling them about the problems with the transmissions in your trucks.


Phone 888-327-4236

Web. www.nhtsa.gov




P.S. I just don’t think it is right for any of the truck manufactures to be selling a product that will not perform and hold up to the job they said it would.


Rich